Resort House is committed to making its websites accessible in accordance with Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices (hereinafter referred to as Royal Decree 1112/2018 of 7 September).

This accessibility statement applies to the website (subdomains of this website will have their own accessibility statements).

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of 7 September, due to the non-compliance of the aspects listed below.

Preparation of this accessibility statement

The present statement was prepared on February 02, 2023.

The method used to prepare the statement has been a self-assessment carried out by the agency itself.

The statement was last revised on 01 February 2023.

Comments and contact details

You can make communications on accessibility requirements (Article 10.2.a) of Royal Decree 1112/2018, of September 7) such as, for example:

Report any possible non-compliance by this website.
Transmit other difficulties in accessing the content.
Formulate any other query or suggestion for improvement relating to the accessibility of the website.

Through the following channels:

Telephone: +34 649 36 92 96
Communications will be received and processed by the business management and transmitted to the web accessibility manager and web developer, as the unit responsible for the contents of this website.

You can also request in accessible format information that does not comply with the accessibility requirements either because it is excluded, or because it is exempt due to disproportionate burden; or make a complaint for non-compliance with the accessibility requirements. Link to the procedure for requesting accessible information and complaints under Article 12 of Royal Decree 1112/2018, of September 7.

Application procedure.

Through this procedure you may initiate a complaint to know and oppose the reasons for the rejection of a request for accessible information or complaint, urge the adoption of the appropriate measures in the case of not agreeing with the decision taken, or expose the reasons why it is considered that the response does not meet the requirements demanded.

Optional content

The currently visible version of this website is dated March 2023 and on that date the accessibility level in force at that time was reviewed.

Among others, the following measures have been adopted to facilitate accessibility:

Use of alternative text in images
Links provide details of the hyperlink’s function or destination.
Use of WCAG 2.1 AA standards.

Financiado por la Unión Europea – Next Generation EU. 

Sin embargo, los puntos de vista y las opiniones expresadas son únicamente los del autor o autores y no reflejan necesariamente los de la Unión Europea o la Comisión Europea. Ni la Unión Europea ni la Comisión Europea pueden ser consideradas responsables de las mismas.

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